Archive for the ‘customer experience’ Category

Peru Trip: Great Adventure People

I’m back in Toronto writing this post after what will certainly be one of the most memorable weeks in my life. Shortly after my last post, the group was scheduled to begin what we hoped would be the highlight of our tour. A trip to Agues Calientes where, we hoped, we’d get a head start [...]

WIND Mobile’s “Hot Dog Fees”

Excited to see Wind Mobile’s fresh take on the Canadian mobile telecom industry. If their marketing to date is any indication, they just may get it right.

Dell Swarm Canada

Not sure how long Dell has been running this program (I’m not a PC) but DellSwarm.com is probably one of the smartest online commerce ventures I’ve seen in a while.
By leveraging the power of bulk-savings and impulse buying, Dell offers the promise of lower prices based on how many committed buyers there are for a [...]

Motel 6 Makeover

More proof that low-budget, high-design makes for big profits. Motel 6 is projecting a 100% increase in bookings next year thanks to a down economy and a great redesign from the creator of Virgin Airline’s airplane cabins.
Read more at Dwell

Moving? Consider Image Spark

When it comes to where I live, I’m considering my next space. I’ve reached a point with my current apartment now where I feel it’s comfortable and complete. Without revealing too much, I have an idea where that next space is and this time around I have a great tool to consider and communicate what [...]

Tell Me Something Good

Apple will be hosting an event today at 1pm PT where they will announce the features of the upcoming iPhone 3.0 software. (You can follow a live blog of the event on Macworld.)
For those not a member of Apple fandom (or a shareholder), here’s what this means:
For the business, the event is aimed at keeping [...]

2009 Canadian Autoshow Recap

I attended the Canadian Autoshow today for the first time since I was in highschool. Just like old times, my Dad was there as we walked through the maze of cars, trucks and alternative vehicles spread out for kids and potential customers/fans to view.
This year’s show was definitely overshadowed by the economic changes affecting [...]

Kanye West’s Vuitton Kicks

Kanye West, who was sitting front row at the Vuitton show, has designed a line of five LV sneakers. Only one design, above, was featured in the show — a monochromatic midtop with no frills, save for a quilted flap in the back, all the easier to tuck pants into. “The inspiration came from a [...]

Technology That Helps, Please?

All this talk about new electronics this week at CES has me pretty frustrated at the lack of ideas that are in line with the actual needs of consumers. Not many electronics companies are really designing to aid people’s daily lives. Rather, more of them are trying to create a bloated, needless marketplace for technology [...]

A Step-up in Mobile: Palm’s Pre

Okay, I’m finally jealous of another phone. Palm just announced the Palm Pre and it’s clear they’ve done their homework. The Pre is everything you’ve come to expect from a sophisticated mobile device – easy access to communication, media, apps and web in a touch interface – but refines it by improving the human-machine interactions [...]